Hospitality & Guest Services
Program
Atlanta, GA
Tuition Free
Hybrid
Tuesdays and Thursdays: 10am - 2pm (in class)
& Fridays: 10am - 1pm (virtual)
Get The Skills
Program Cohort Details:
TUESDAY, August 6th, 2024
Exceptional guest services are the heart of any thriving hotel, and that’s where your journey begins!
We are thrilled to offer a free-to-participant Hospitality program in the Atlanta Metro Area. This 15-week program includes 3 weeks of intensive job training and 12 weeks of career coaching and support.
In the first 3 weeks, you will participate in both in-person and virtual sessions, gaining hands-on experience and working towards the Certified Guest Service Professional (CGSP) certification. The following 12 weeks will provide you with ongoing career coaching and bi-weekly check-ins to help you excel in your new role. Plus, you’ll benefit from our partnership with the Omni Hotel at Centennial Park, the Georgia Hotel & Lodging Association, and other top employers in the hospitality industry, opening doors to exciting career opportunities.
This program is in partnership with City of Refuge of Atlanta
What your program looks like
Our 15-week program offers a unique blend of in-person and virtual training, personalized coaching, and job placement support to help you succeed in the hospitality industry. Here’s what you can expect:
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3-week intensive job training
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9 sessions, combining in-person and virtual classes
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Including a hotel tour
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Weekly coaching with ChooseU Success Manager
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12 weeks of career coaching and support
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Bi-weekly coaching with ChooseU Success Manager
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Guest Service Certification
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Earn the Certified Guest Service Professional (CGSP) certification from the American Hotel & Lodging Educational Institute
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Employer Partnership with Omni Hotel, the Georgia Hotel & Lodging Association & more to come
Applicant Requirements
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You must be 18 years old at the time of your application submission
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You must live in the Atlanta Greater Metro Area
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Must have a valid United States government ID (federal, state, or local)
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You must provide consent to allow a background check
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Commit to availability during program hours and 2-4 hours per week
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You are motivated and excited to work in a new job in the Hospitality industry
Applying to the Program
Our application process includes 4 primary steps, which usually take between 10-25 minutes to complete. We'll work to process your entire application and interview within 2-3 weeks so you know where you stand.
1
Getting to
Know You
We will ask you basic eligibility questions to be sure that you qualify for the program, as well as a few questions about your background. You will need to upload a valid ID, this step should take 10-15 minutes.
2
Program
Application
If you are eligible for the program, you will receive an email with a link to the application. You'll let us know why you're interested in the program and give us a sense of technology tools you're familiar with, and you'll select a time for a live interview with our staff. This step should take 15-25 minutes.
Our application will close on
July 29, 2024 at 9:00 a.m. ET
3
Live
Interview
Once scheduled, you will receive a calendar invite with a link to your interview information. Interviews will take place on Zoom, which you can join from a computer, phone, or most tablets. During this step, we'll get to know you a bit better - we'll discuss your interest in the program, current and future goals, existing commitments, and any support needs you may have. The interview lasts 20-30 minutes.
4
Program Acceptance
If you are accepted into the program, you will receive an email asking you to confirm your spot. You'll let us know that you can attend an in-person orientation on set date(s), and answer a few final questions that help us plan for your enrollment. This step should take 5-15 minutes. Welcome to ChooseU!
