Program Overview
The Atlanta Hospitality Steppingstone Program is a comprehensive hospitality training program designed to prepare participants for entry-level positions in the hospitality industry. With a focus on practical skills and job placement, this program emphasizes hospitality industry fundamentals, customer service excellence, professional workplace skills, and job readiness preparation specifically for the Atlanta market.
Prerequisites & Requirements
- Must be 18 years old or older at the time of application submission
- Must live in the Atlanta area or have reliable transportation to commute
- Must have a valid United States government ID (federal, state, or local)
- Must have a minimum of a high school diploma or GED
- Must be motivated and excited to look for a new career in the hospitality industry
- Must be willing to actively seek employment 3 weeks after successfully completing pre-employment training
Learning Objectives
Build a solid foundation in hospitality industry knowledge, including understanding of hotel operations, restaurant management, and service industry best practices.
Master exceptional customer service skills, guest relations, conflict resolution, and communication techniques essential for success in hospitality roles.
Develop essential workplace competencies including teamwork, time management, professional communication, and workplace etiquette.
Complete comprehensive job search preparation including resume writing, interview skills, job application strategies, and career planning.
Program Features
- Job placement assistance provided
- Learner and Employer Success Coaches provide support
- Support continues from start of employment through probationary period (approximately 6 months)
- Ongoing career guidance and management opportunity identification
- Active job search expected 3 weeks post-completion
- Atlanta-area employer partnerships
